Frequently Asked Questions
Everything you need to know about illuminating your home with Nova Lights.
What is the average shipping time for my order?
We offer standard shipping which typically takes 5-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
Do your lighting fixtures come with a warranty?
Yes, all Nova Lights products are backed by a 2-year limited warranty covering manufacturing defects and electrical components to ensure your peace of mind.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. If the light fixture doesn't fit your space, you can return it in its original packaging for a full refund or exchange.
Are your LED bulbs energy efficient and dimmable?
Most of our fixtures include or are compatible with high-efficiency LED bulbs. Compatibility with dimmer switches is noted on each individual product page under the specifications tab.
Do you offer professional installation services?
While we do not provide direct installation, all products include a comprehensive installation guide. We recommend hiring a licensed electrician for all hardwired ceiling and wall fixtures.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.